I must admit, it’s been a while since my last blog post, but you know what? It’s for a good reason. I have been taking care of my clients. That’s my #1 priority. Is it yours?
Now, when you read that opening paragraph, you probably had one of two thoughts:
A) Yeah, yeah, I know, I know. I’ve heard that before. Or. . .
B) Nate, you are exactly right. You nailed it right on the head.
The truth is, if your thoughts were somewhere along the lines of response “A”, you either haven’t been in business very long, or you probably won’t be. If your thoughts were along the lines of response “B”, you probably have a steady flow of clients or customers.
In a day 0f instant gratification from a consumer point of view, business owners often seek after instant gratification from the service provider point of view, anxious to move on to the next customer without really meeting the needs of their current clients. The service provider is going after the instant gratification of a happy client when, the truth is, that client may have expected more.
Take care of your clients, my friends. It’s quick becoming a lost virtue. Those who do are poised for success!